Legal and service policy
Acceptable UsePolicy.
This policy explains how Pintop products, services and systems may be used, the activities that are prohibited, and the responsibilities that apply to users.
Document
Acceptable Use Policy
Effective date
1 Aug 2026
Applies to
Pintop services and users
Related terms
Terms of Service
POLICY SCOPE
Who this policy applies to.
This Acceptable Use Policy applies to all users of the software products and services provided by Pintop Technologies Limited, including CoreWave CBA, MeVerify, CoreWave 360 and the Pintop website. By using these services, you agree to comply with this policy. This policy forms part of our Terms of Service.
In this policy
01
Purpose
02
Prohibited activities
03
Security obligations
04
Monitoring and enforcement
05
Reporting violations
06
Consequences of breach
07
Changes to this policy
08
Related documents
01
Purpose
The purpose of this policy is to ensure that Pintop services are used lawfully, ethically and without causing harm to Pintop, its clients or third parties.
A violation may result in restricted access, suspension or termination, depending on the nature and seriousness of the conduct.
02
Prohibited activities
You may not use the services to engage in any of the activities described below.
2.1
Illegal use
Using the services to violate applicable law in Nigeria or any other jurisdiction where the services are accessed, including money laundering, terrorist financing, fraud, identity theft, bribery, corruption, data theft or other criminal activity.
2.2
Unauthorised access
Accessing or attempting to access accounts, systems, data or networks without authorisation; probing, scanning or testing vulnerabilities; bypassing authentication or other security controls; or using stolen, shared or borrowed credentials.
2.3
Interference with services
Disrupting services, servers or networks through malware, viruses, worms, Trojan horses, ransomware, denial-of-service attacks, deliberate overloading, excessive API use beyond allocated limits, or invalid or excessively large data payloads.
2.4
Reverse engineering
Copying, modifying, decompiling, disassembling, reverse engineering or creating derivative works from the services, except where expressly permitted by applicable mandatory law. This includes attempting to derive source code or removing proprietary notices, trademarks or labels.
2.5
Spam and unsolicited communication
Sending unsolicited bulk email, spam or promotional messages through or in connection with the services, or harvesting users’ contact information for unsolicited messaging.
2.6
Impersonation and misrepresentation
Impersonating another person or entity, including a Pintop employee, officer or agent; falsely representing an affiliation; or manipulating identifiers to conceal the origin of content or activity.
2.7
Data scraping and extraction
Using bots, scrapers, spiders, crawlers or other automated means to access, extract or download data without prior written permission, or using the services to obtain third-party data in violation of the applicable source’s terms.
2.8
Content violations
Uploading, transmitting or storing illegal, defamatory, obscene, hateful, harassing, threatening or privacy-invasive content; distributing copyrighted material without authorisation; or using MeVerify to conduct identity checks without the individual’s knowledge or consent, or for a prohibited purpose.
2.9
Competitive misuse
Accessing the services to build a competing product, conducting competitive benchmarking without prior written consent, or publishing performance data, benchmarks or comparisons without permission.
03
Security obligations
Users are responsible for taking reasonable measures to protect their accounts, devices, credentials and use of the services.
- Use unique and appropriately strong passwords.
- Enable multi-factor authentication where it is available.
- Protect devices and keep relevant security updates and antivirus tools current.
- Notify Pintop promptly if an account, credential or device may have been compromised.
- Do not store or transmit sensitive personal data in violation of applicable data protection law.
04
Monitoring and enforcement
Pintop may monitor use of the services to investigate suspected violations, protect the services and support compliance with this policy.
Where appropriate, Pintop may involve relevant law-enforcement or regulatory authorities.
Possible enforcement actions
Formal warning
Temporary suspension
Permanent termination
Regulatory or law-enforcement referral
Other available legal remedies
05
Reporting violations
Known or suspected violations should be reported promptly. Reports will be handled with appropriate confidentiality.
Report a concern
Pintop staff may also use the Whistleblowing Policy where the report relates to internal conduct.
06
Consequences of breach
Where a client user violates this policy, Pintop may notify the relevant account administrator. Repeated or serious violations may lead to suspension or termination of access or the affected client account.
A violation by a Pintop employee may be handled as a disciplinary matter, including possible termination of employment.
Enforcement under this policy is in addition to any other rights or remedies available under the Terms of Service or applicable law.
07
Changes to this policy
Pintop may update this policy from time to time. Material changes may be communicated to account holders by email and published on the Pintop website.
Continued use of the services after the applicable effective date constitutes acceptance of the updated policy.
Related legal documents.
Review the other policies and terms that govern use of the Pintop website, products and services.
Have a question about acceptable use?
Contact Pintop if you need clarification about a permitted use, a suspected violation or how this policy applies to a particular service.