Pintop Support Centre
Support stays in the ticket.
General enquiries stay in Contact Us.
Use the support portal for tracked product issues. Use the existing Contact Us page for sales, partnerships and general conversations.
Use the channel that matches
the request.
Direct email, phone and WhatsApp are useful for general contact, but product issues that require investigation should remain in a tracked request.
Contact
details.
Include the ticket number in follow-ups.
03
Office
St Finbarr’s College Rd, Akoka Yaba, Lagos. Visits should be arranged in advance.
Need more help?
Give the support team enough context to investigate.
Include the affected product, environment, time of occurrence, business impact, safe reference identifiers and steps already attempted. Never send passwords, OTPs, private keys or API secrets.