Pintop Support Centre

Watch the workflow.
Then return to the task.

Browse current task-based walkthroughs by product. Each tutorial should match the current interface and supported workflow.

Browse videos by
product.

Choose a product area to find available task-based walkthroughs.

CoreWave CBA

Administration, customers, transactions, loans, deposits, GL, EOD and reports.

MeVerify

Account setup, credentials, verification flows, errors and webhooks.

CoreWave 360

Trial setup, users, sales, procurement, inventory, payroll and projects.

Pintop Services

Onboarding, reviews, deployment, handover and support.

Pintop Training

Orientation, software setup, class access and learning support.

Support basics

Using the ticket portal and preparing diagnostic information.

Video collection
area.

Videos are grouped by product and task, with related written guidance where available.

Video tutorial collection

Available walkthroughs will appear here as they are published and reviewed.

Need more help?

Give the support team enough context to investigate.

Include the affected product, environment, time of occurrence, business impact, safe reference identifiers and steps already attempted. Never send passwords, OTPs, private keys or API secrets.